See Also: Marketing One
ANSWERS
1.
customer
service
11.
- bankers who wish loans to be repaid
- suppliers who furnish materials and credit
- the owners of the business seeking a competitive return on their investment
- others students may identify
2.
managers
owners
employees
12.
to seek customer satisfaction at a reasonable price as the main company
function
3.
For employees to continue getting paid, employers must continue to be paid for
services or products by satisfied customers.
13.
Such customers will seek satisfaction by the cheapest way, such as: hiring
non-union employers, doing the work with their own in-house crews or another type
of contractor.
4.
by performance, behavior and appearance on the job site.
14.
The electrical worker is definitely expected to contribute to the completion
of the job in a way to meet the schedule, the budget and provide acceptable
quality and quantity of work.
5.
customer
15.
Answer varies from student to student.
6.
anyone or any organization that pays the electrical contractor for services
performed
16.
- Arrive and depart work on Time.
- Be diligent in your work.
- Keep work area organized.
- Maintain tools in good condition.
- Keep tools stored correctly.
- Refrain from obscene language, drinking, drugs and outbursts of temper.
- Be friendly and polite to others.
7.
the service of integrating materials, products, methods, tools and equipment
and human resources on the job site to complete a functional system in
accordance with the wishes of the customer.
17.
Answer varies from student to student.
8.
True
18.
- Wear reasonably clean and neat clothes and working gear.
- Have a clean, healthy body resulting from good diet, exercise and rest.
- Be alert.
- Avoid addict substances that affect any of the foregoing qualities.
9.
their customers
19.
Answer varies from student to student.
10.
Without satisfied customers there would be no business for contractors or jobs
for electrical workers.
20.
Answer varies from student to student.